CMDB Consulting

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Configuration Management Database

A Trusted, Healthy CMDB That Powers Everything

The CMDB is the foundation for ITSM, ITOM, SecOps and AI. We design, build and continuously govern CMDBs that the rest of your platform can actually rely on.

Overview

CMDB as a Strategic Asset

A trustworthy CMDB is more than a data store — it’s the spine that makes AIOps, SecOps and Now Assist work. We bring the patterns, governance and tooling to keep it healthy.

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CMDB Design

Class hierarchy, relationships and attributes aligned to your operating model.

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Identification & Reconciliation

IRE rules and data-source priority that prevent CI duplication and corruption.

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Data Sources & Imports

Discovery, IntegrationHub, third-party tools and import set patterns.

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CMDB Health

Completeness, correctness and compliance dashboards with continuous improvement.

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Governance

Data ownership, stewards, RACI and ongoing operating model.

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Remediation

Targeted clean-up of duplicates, orphans and stale CIs.

What You Get

Key Outcomes & Deliverables

  • CMDB current-state assessment
  • Identification & reconciliation strategy
  • Discovery and integration design
  • Health dashboards and SLAs
  • Data governance operating model
  • Remediation playbook and execution

AI-Ready CMDB

Without a healthy CMDB, AI gives confidently wrong answers. We make sure your data foundation is ready for Now Assist, AIOps and AI Agents.

Health ScoringAnomaly DetectionContinuous Stewardship
AI
Now Assist • ML • Agents

Is your CMDB really trustworthy?

A short health check tells you exactly where to invest first.

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