ServiceNow • AI • Business & IT Consulting
Transforming Enterprises with ServiceNow & AI
Amazon Consulting LLC delivers next-generation ServiceNow implementations powered by Now Assist, Machine Learning and AI Agents — paired with deep Business & IT consulting for Pharmaceutical, Retail, Banking and City Government leaders.
Two Powerful Practices, One Trusted Partner
From platform-level ServiceNow expertise to enterprise-wide Business & IT transformation, we help leaders modernize processes, unlock AI and accelerate measurable outcomes.
ServiceNow Consulting
End-to-end advisory, implementation, optimization and managed services across the Now Platform — built around AI, automation and clean data.
- ITSM, ITOM, ITAM, CMDB & CSDM
- SPM, APM, HRSD, SecOps, GRC + IRM
- Now Assist, ML & AI Agents
- Coaching, Mentoring & Site Audits
Business & IT Consulting
Strategic process, technology and operating-model consulting that aligns IT investments with business outcomes — efficiency-focused by design.
- Digital & AI Strategy
- Process Re-engineering & Operating Models
- Program / Portfolio & PMO Advisory
- Data, Integration & Cloud Modernization
Deep Expertise Across the Now Platform
We design, deploy and optimize the modules that matter most — and connect them with AI to make every workflow smarter.
ITSM
Incident, problem, change & request modernization.
ITOM
Discovery, Service Mapping, Event & AIOps.
ITAM
Hardware, Software & SaaS asset lifecycles.
CMDB
Healthy, trusted CMDB foundations & governance.
CSDM
Common Service Data Model alignment & uplift.
SPM
Strategic Portfolio Management for the enterprise.
APM
Application Portfolio Management & rationalization.
HRSD
Modern HR service delivery & employee journeys.
SecOps
SIR, VR & SOC integration with the Now Platform.
GRC + IRM
Integrated Risk Management & continuous compliance.
Coaching & Mentoring
Architect, developer & admin enablement.
Site Audits
Health checks, technical debt & roadmap reviews.
AI-Powered ServiceNow with Now Assist, ML & AI Agents
We help enterprises unlock the next chapter of the Now Platform — generative AI summarization, intelligent search, predictive intelligence, virtual agents and autonomous AI Agents that act on behalf of your teams and customers.
Specialized for Regulated & Mission-Critical Sectors
Our consultants bring domain context, compliance fluency and proven playbooks to the industries we know best.
Led by Practitioners Who’ve Built & Run the Platform
Our leaders blend executive vision with hands-on ServiceNow and enterprise-IT delivery experience.
Jeff Mehwood
Sets the vision for an AI-first ServiceNow practice and ensures every engagement delivers measurable business value.
Kishore A.
Leads our ServiceNow and Business & IT consulting practice, driving delivery excellence across regulated industries.
Ready to Modernize with ServiceNow & AI?
Talk to Amazon Consulting LLC about a roadmap, a focused engagement or a full transformation program.
Office
6201 S. Custer RD #600
McKinney, TX 75070